While browsing the internet, you might suddenly find yourself wanting to watch a YouTube video, but nothing happens when you click on it; the video doesn't load, and even after waiting several minutes, the screen remains black. Don't worry. The "YouTube video black screen" problem is fairly common, and there are many ways to fix it.
The problem can vary from user to user. Just as two computers are not the same, some users may see a black screen on YouTube while still hearing sound from the video, while others may hear nothing. Some users may see certain parts of the video while the rest of the area is black. In any case, don't waste any more time and check out the guide below to see how to fix the black screen issue on YouTube.
"Please create a restore point in case something goes wrong."
Before proceeding with advanced troubleshooting steps, try following these basic steps. These steps may help resolve the black screen issue.
- Refresh the page or restart your browser.
- Verify that you can browse the internet and that your internet connection is active.
- Sign out of your YouTube account and then sign back in.
- Play YouTube videos using the Incognito window.
- Test the issue in a different browser.
- Test the problem on another PC with the same network connection.
- Try uninstalling Flash Player from your PC and installing the latest version from its official website.
Notice These specific steps are for Google Chrome. Please check the instructions for your browser, such as Firefox, Opera, Safari, or Edge.
Method 1: Run the network troubleshooter.
Step 1: Press Windows key + I to open Settings, Click Updates and Security I will.
Step 2: Left side menu from troubleshooting Select one.
Step 3: Under Troubleshooting, click on Internet Connection and run the troubleshooter.
Step 4: Run the troubleshooter by following the on-screen instructions.
Step 5: Restart your PC to save the changes.
Method 2: Clear your browser's cache and cookies.
If your browsing data is not cleared for an extended period, you may experience the YouTube black screen problem.
Clear browser data in Google Chrome
Step 1: Open Google Chrome, Ctrl+H Press to open the history.
Step 2: Next, from the left panel... "Clear browsing data" Click here.
Step 3: "Remove the following items from below," "All periods" Please make sure that is selected.
Step 4: Check the following as well:
- Browsing history
- Download History
- Cookies and other site and plugin data
- Cached images and files
- Automated form data
- password
Step 5: Browsing data now Click the clear button. Then, wait for it to complete.
Step 6: Close your browser and restart your PC to save the changes.
Clear browser data in Microsoft Edge
Step 1: Open Microsoft Edge and click the three dots in the upper right corner. Select Settings I will.
Step 1: "Clear browsing data" Scroll until you find it, then "Select the content to complete" Click the button.
Step 2: all Select it and click the "Clear" button.
Step 3: Wait for the browser to clear all data. Restart Edge Yes, by clearing your browser cache, YouTube black screen issue resolved This may work, but if this procedure doesn't help, try the following steps.
Method 3: Disable all extensions
Disable Firefox extensions
Step 1: Open Firefox and enter in the address bar 「about:addons」 Type that and press the Enter key.
Step 2: Click "Disable" next to each extension to disable all extensions.
Step 3: Restart Firefox, then enable one extension to identify which extension is causing the YouTube black screen issue.
Notice: After enabling the extension, you will need to restart Firefox.
Remove those specific extensions and restart your PC.
Disabling extensions in Chrome
Step 1: Open Google Chrome and enter in the address bar chrome://extensions Type that and press the Enter key.
Step 2: Now, disable all unnecessary extensions, then click the delete icon to remove them.
Step 3: Restart Chrome and check if the YouTube black screen issue has been resolved.
Step 4: If the problem is not resolved on YouTube, Disable all extensions. 。
Method 4: Update your graphics card driver.
Step 1: Press Windows key + R, devmgmt.msc Type this and press Enter to open Device Manager.
Step 2: Next, expand the displayed display adapters, right-click on the graphics card, Enable Select one.
Step 3: Once this is complete, right-click on the graphics card again, "Driver update" Select one.
Step 4: "Automatically search for updated driver software" Select this option and complete the process.
Step 5: If the problem is resolved by following the steps above, that's great. However, if it's not resolved, please continue.
Step 6: Right-click the graphics card again, "Driver update" Select it, but then on the next screen... "Search for driver software on your computer" Select one.
Step 7: Next, "Let the computer select from the available drivers." Select one.
Step 8: Finally, Select the latest driver from the list and click Next. 。
Step 9: Once the above process is complete, restart your PC to save the changes.
Method 5: Refresh your browser
How to update Google Chrome
Step 1: Open Google Chrome and in the upper right corner 3 points Click, "Help" Select then Click "About Google Chrome" 。
Step 2: Check if Google Chrome is up to date, and if not, 「更新」 A button will appear, so click it.
This may update Google Chrome to the latest build and resolve the YouTube black screen issue.
Mozilla Firefox How to update
Step 1: Open Mozilla Firefox and in the upper right corner Three horizontal lines Click here.
Step 2: From the menu "Help" > "About Firefox" Click here.
Step 3: Firefox will automatically check for updates and download any available.
Step 4: Restart your PC to save the changes.
Method 6: Disable hardware acceleration
Firefox How to disable hardware acceleration
Step 1: Open Firefox and enter in the address bar about:preferences Type that and press the Enter key.
Step 2: Scroll down to "Performance" and uncheck "Use recommended performance settings".
Step 3: Under "Performance," uncheck "Use hardware acceleration when available."
Step 4: Close Firefox and restart your PC.
How to disable hardware acceleration in Chrome
Step 5: Open Google Chrome and click the three dots in the upper right corner. "setting" Select one.
Step 6: Now scroll down 「詳細 setting" Click (probably at the very bottom).
Step 7: "System Settings" Scroll down and either disable the toggle or turn off the "Use hardware acceleration when available" option.
Step 8: Restart Chrome, which will YouTube black screen issue resolved It should be done.
Internet Explorer How to disable hardware acceleration
Step 1: Press Windows key + R, inetcpl.cpl Type this and press Enter to open Internet Properties.
Step 2: Now switch to the "Advanced" tab and check the "Use software rendering instead of GPU rendering" option.
Step 3: Click Apply, Click OK Hardware acceleration will be disabled.
Step 4: Restart Internet Explorer and check if the YouTube black screen issue is resolved.
Method 7: Reset your browser settings
How to reset Google Chrome
Step 1: Open Google Chrome and click the three dots in the upper right corner. "setting" Click here.
Step 2: Scroll down in the settings window, and at the very bottom 「詳細」 Click here.
Step 3: Scroll all the way down again and click the "Reset" column.
Step 4: This will open a pop-up window asking if you want to continue with the reset. "Reset" Click here.
How to reset Mozilla Firefox
Step 1: Open Mozilla Firefox and in the upper right corner Three horizontal lines Click here.
Step 2: Next, "Help" Click on it and select "Troubleshooting Information".
Step 3: First, try Safe Mode. To do this, "Disable add-ons and restart." Click here.
Step 4: Check if the problem has been resolved. If not, click "Refresh Firefox" under "Tune up Firefox".
Step 5: To save the changes Restart your PC Next, we'll check if this can fix the black screen issue on YouTube.
Method 8: Reset the network connection
Step 1: Open Command Prompt. 「cmd」 You can perform this step by searching for it and pressing the Enter key.
Step 2: Next, enter the following command and press Enter.
Step 3: Open a command prompt with administrator privileges again, enter the following command, and then press Enter.
Step 4: Restart your computer to apply the changes.
